Did you guys hear about this Papa John’s Pizza Restaurant that called a lady “Lady Chinky Eyes” on her receipt where her name was suppost to go? Minhee Cho ordered a pizza from Papa Johns and she looked at the receipt and it said “Lady Chinky Eyes” on it. She tweeted the official Papa Johns twitter account “Hey @PapaJohns just FYI my name isn’t ‘lady chinky eyes’”. After posting a picture of the receipt, it was viewed by 30,000 people in a few hours.
Since Papa Johns seen the tweet, they have fired the employee that completed the order. Papa John’s tweeted that they are reaching out to that customer and the employee that made the mistake has been terminated. Even though Papa John’s corporate offices have issued apologies, the same restaurant Papa Johns staff that made the receipt gave a carefree answer to media.
An assistant manager told Gothamist website “We’re all of different races here in this store. So she didn’t mean any harm, didn’t mean to stereotype against her, to discriminate against her, but that’s how she took it.”
And even a manager at the store even blamed Ms Cho about bringing the racist subject to light.
“It’s affecting how we work,” The Manager complained to the New York Post. “This is a place of business. I truly don’t think it’s fair what she did; it’s just crazy … I think the lady put it out there just to get some attention — some people like that type of attention. I truly don’t think it’s fair. It’s been taking up all our time. It’s been very disruptive.”
*I dont know what Papa Johns Manager was talking about because as an employee of a business that deals with interaction between customers face to face, how can you say that complaining how an employee treats you when you are just trying to order a meal for yourself or your family while wanting to be fairly treated.
**Usually incidents like this are from individuals and in no way represent the company in a whole. But from the nonchalant replys to media from that same branch staff that offended Ms Cho, to the Branch Owner and Managers, it seems like a common situation.
This all happened at a New York City Papa Johns.